Customer Support
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him, instead, he is doing us a favor by giving us an opportunity to do so.
Mahatma Gandhi
Support
The Commerce Exchange Maintenance Support is available for our clients and supports the Commerce Exchange product on production, UAT, stgaing and Dev systems. The technical support includes:
- Unlimited access to Commerce Exchange Customer Support via phone or e-mail
- Dedicated Support Account Manager for each client
- After-Hours Emergency Support (24 x 7)
- Commerce Exchange product updates (Patches, Hotfixes), including major upgrades
- Full Customer Support Website access, including access to the Support Knowledge Base
24/7 Smart Support
In addition to end-to-end project implementation, Commerce Exchange’s portfolio also includes individual services, comprehensive coaching options, and consulting on all aspects of your Commerce Exchange project.
Brochures
Please download our product brochures and other details or call us for more details.
From Our Customers
CX team have a true understanding of enterprise-level E-Commerce for B2B and B2C market helping to produce excellent results online and 4 digit growth in 2020/2021. As a provider they are always professional and responsive. A first-class E-Commerce platform/partner we really trust.
We wanted to offer our customers and clients a unique level of service by providing an enterprise grade eCommerce platform, and Commerce Exchange have delivered an eCommerce platform that does exactly what we were looking for!
CX Team have integrated a bespoke product discovery and personalization functions into our E-Commerce channels. Importantly, they have worked consistently with us, to ensure that we are fully maximising the opportunities these functions present.
Our clients
